Our emergency care services are renowned for providing an immediate solution when young people require a same day placement. Our network of homes offers a welcoming environment and is staffed with teams that are specifically trained to provide an individual short-term assessment of a young persons needs and to manage crisis situations. The homes are a place of safety, dealing with placement breakdowns, remand, respite and other crises. Our staff will engage, reassure and stabilize the young person providing them with caring and concerned adult role models. All our placements are available through one simple phone call to our 24 hour referral helpline.
The specialist treatment programme offers
- 24 hour emergency referral hotline – 08009175671
- Placements offered within 15 mins of the referral
- A guarantee of a place in our education services
- A policy of never permanently excluding a young person.
- A 24 hour collection and accompany process.
Every Child Matters to us
We recognise that every young person is a unique individual and our highly trained teams are able to create bespoke placement plans based on the Every Child Matters principles that will realistically reflect the progress a young person needs to achieve to ensure their welfare and personal development. We support young people in crisis to evolve strategies to manage their own behaviour and create within them a conviction that they too can enjoy positive outcomes in their lives.
CastleCare's solution focused ethos and determination to minimise placement moves means there is no limit to the length of placement if the home within which the crisis work is undertaken is identified as the most viable option for meeting the needs of the young person.
The young person and local authority will also have access to CastleCare’s extensive network of multi functional homes should a move on be identified as most likely to meet the identified needs of the Child.